# WidgIq

> Embed an AI assistant that resolves visitor queries instantly and routes the rest to a structured contact form

- Product page: https://launchyourgem.com/products/widgiq
- Website: https://widgiq.com
- Category: Customer Support
- Platforms: Web
- Pricing: Freemium
- Upvotes: 1
- Comments: 0
- Launched: 2026-11-05
- Premium launch: Yes
- Verified: No
- For sale: Yes
- Maker: Gaurav Kumar
- Maker website: https://itsgaurav.dev/
- Product blog: [How to Add AI Customer Support to Your Website Without the Engineering Headache](https://launchyourgem.com/products/widgiq/blog)

## Description

WidgIq is an embeddable AI customer support widget that adds an intelligent assistant to any website via a single script tag. It answers visitor questions instantly using your actual website content and documents, and routes unanswered queries to a structured contact form so no lead is lost.

## Key features
- Single script tag installation with no build step, npm install, or framework required
- RAG-powered answers from crawled pages, uploaded documents (PDF, TXT, MD, DOCX, CSV, XLS, XLSX), and custom snippets
- Streaming token-by-token responses for an instant, ChatGPT-like feel
- Automatic language detection and response in the visitor's language (English, Hindi, Spanish, French, and more)
- Unanswered questions seamlessly routed to an integrated contact form inside the chat
- Dashboard with conversation analytics, thumbs up/down feedback, weekly AI analysis, and multi-site management

## Who it is for
Website owners, SaaS companies, e-commerce stores, and customer support teams who want to automate answers to common questions while capturing leads that need human follow-up. Also suitable for developers and agencies managing multiple client sites from one account.

## FAQ
**What is WidgIq?**
An embeddable AI customer service widget that answers visitor questions from your content and routes unanswered queries to a contact form.

**How does the AI know about my website?**
You build a knowledge base by crawling your site with Firecrawl, uploading documents (PDF, TXT, MD, DOCX, CSV, XLS, XLSX), or writing custom snippets — mix and match any source.

**Do I need to know how to code?**
No. The widget embeds with one `<script>` tag and all customization (colors, fonts, placement, theme) is done from the dashboard without code.

**What happens when the AI can't answer a question?**
A clickable contact form button appears inside the chat so visitors can submit their query directly; submissions are logged in your dashboard.

**What are credits and how do they work?**
Credits are consumed per AI response and for knowledge base updates (crawling, uploads, snippets). Plans start at $20 for 10,000 credits; every account begins with 100 free credits for setup.

## Pricing
No monthly subscriptions — buy credit packs and top up anytime. Starter: $20 for 10,000 credits (~2,500–6,650 questions). Growth: $50 for 27,500 credits (+10% bonus). Pro: $100 for 60,000 credits (+20% bonus). Scale: $500 for 325,000 credits (+30% bonus). Three system tiers (Standard, Smart, Advanced) affect credit usage per answer.

Try WidgIq free with 100 starting credits at widgiq.com or read the docs to embed the widget in minutes.

## Links

- https://widgiq.com
- https://x.com/gauravkr474
- https://www.linkedin.com/in/gauravkr474

## Keywords

ai customer support, ai widget, chatbot, rag, knowledge base, lead capture, customer service, website widget, ai assistant, credits pricing

## Useful for

- website owners
- saas companies
- e-commerce stores
- customer support teams
- lead generation
- small businesses
- developers
- product managers
- marketers
- agencies

## Alternatives to

- Chatbase
- Intercom
- Tidio
- Crisp
- Tawk.to